Creative Admin Support

Creative · Hertford, Hertfordshire
Department Creative
Employment Type Full Time

To work with the Workflow Manager providing key support with resourcing and administration for the Creative team.


Key Accountabilities

  • Working closely with the Workflow Manager to ensure all administrative tasks are performed accurately and efficiently.
  • To support creative resource searches for freelancers.
  • To perform freelance onboarding, following the Central Freelance Set-Up process.
  • Record freelancer details to Smyle’s central database (The Loop) and to ensure this is up-to-date.
  • Ensure freelance designers have completed timesheets and raise Purchase Orders for their time. 
  • Support with keeping live budgets up to date with correct resources added to correct lines.
  • Track freelancers’ time and flag any over or under servicing issues.
  • To be part of Central Resource Team (CRT) and to occasionally join weekly meetings.
  • To set up meetings with key stakeholders and candidates or recruitment agencies.
  • All other duties appropriate to the role.


We are passionate about finding new, innovative, inventive thinking and approaches that deliver exciting, fresh ideas and value to both Smyle and our clients. We encourage all our people to bring their imagination and entrepreneurial spirit to Smyle each day, championing this thinking to ensure we do the best, forward-thinking, leading work. 



About  you


  • A proven track record for administrative tasks. 
  • Excellent communication skills, both verbal and written. 
  • A willingness to learn, with an interest in the creative industries.
  • Must have a keen eye for detail.
  • Knowledge of Google docs, Excel and understanding of general computer use.
  • Ability to manage changes and work at a fast pace.
  • Embrace and champion Smyle’s behaviours - Be Passionate, Be Smart, Be Creative



Diversity and Inclusion


We’re striving to be an agency with purpose; investing in ourselves and our team to play our part to contribute to challenges we face in society across diversity, inclusion, mental health, well being and sustainability.


We’re committed to creating an agency where every voice, every perspective, every great idea can be heard. A place where our people feel like they can truly belong.


We also know our people have busy, varied lives, and so we’re committed to finding ways to create space for our people to be able to do their work in more flexible ways that better suit them. Ask us about our agile working initiative, FLEX!

Thank You

Your application was submitted successfully.

  • Location
    Hertford, Hertfordshire
  • Department
    Creative
  • Employment Type
    Full Time